If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Learn how to clear the system cache on your Xbox 360. This can often resolve issues with your Xbox 360 console.
Learn how to turn on or turn off your Xbox 360 console and Xbox 360 wireless controller.
A step-by-step walkthrough for the A/V novice explaining how to connect your Xbox 360 console to your television or monitor.
Find out how to troubleshoot when your Xbox 360 console turns off unexpectedly.
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.
Problems with your Xbox 360 console can sometimes be solved by making sure your power supply connections are firmly connected. If you're having problems, try these steps.
Details about the Xbox 360 console’s power supply unit and power supply cords.
Xbox Blank Screen | Xbox 360 Monitor Issues - Xbox.com