If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Learn how to turn on or turn off your Xbox 360 console and Xbox 360 wireless controller.
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.
Learn how to install, play, or delete a game on your Xbox 360 Hard Drive.
Details about the Xbox 360 console’s power supply unit and power supply cords.
Learn how to clear the system cache on your Xbox 360. This can often resolve issues with your Xbox 360 console.
Did you lose the manual for your Xbox 360 console or accessory? Find it here.
Find out how to install or remove an Xbox 360 Hard Drive from the original Xbox 360 console, as well as from the new Xbox 360 S.
Having general problems with your Xbox 360 console? Check out the list of issues here and find a solution.