If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn how to fix error 80072751 so you can download an update.
Learn how to fix error code 80049C0B so you can sign in to Xbox Live on Xbox 360.
Learn what to do if you see error code xxxx-xxxx-xx8x-xxxx-8007-274C when you’re trying to download an update to your Xbox 360 console
Learn what to do if you see error code 3F4A-0000, “Update failed,” when you try to download an update from Xbox Live.
Learn how to find and connect with your friends on Xbox Live. Find out how to send a friend request, start a party, remove a friend, and more on your Xbox 360 console.
Learn what to do if you see error 8015D000 on your Xbox 360 when changing the Microsoft account associated with your Xbox Live account.