If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you see error code xxxx-xxxx-xx8x-xxxx-8007-274C when you’re trying to download an update to your Xbox 360 console
Learn what to do if you see error code xxxx-xxxx-xx8x-xxxx-8007-2751 when you’re trying to download an update to your Xbox 360 console.
Learn what to do if you see error 80153003 when you're using Xbox Live on your Xbox 360 console.
Learn about error code 51-C00DF236 and what to do if you see it while using Xbox Live.
Learn what to do if you see error code 80151909 when you’re downloading your profile.
Learn what to do if you see status code 80072EE2 when you try to download content from Xbox Live.