If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you see error 80153003 when you're using Xbox Live on your Xbox 360 console.
Learn what to do if you see error 80151103 when you try to manage, sign in to, or create a new account on your Xbox 360.
Learn what to do if you see error 80151904 when you try to use Xbox Live on Xbox 360.
Learn about error code 8007045D and what to do if you see it while using Xbox Live.
Learn how to connect with family, friends, and other gamers on your Xbox console.
Learn what to do if you see error 8015000A when you're using Xbox 360.