If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn how to fix error 80072751 so you can download an update.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error code 3F4A-0000, “Update failed,” when you try to download an update from Xbox Live.
Learn what to do if you see error message "Xbox Live sign-up or account download is currently unavailable" when you use Xbox Live.
Learn what to do if you see error 80190864 when you're trying to make a purchase on Xbox Live.
Learn how to fix error code 80049C0B so you can sign in to Xbox Live on Xbox 360.
Learn how to fix error 0x8000FFFF so you can launch a game or join a party chat on Xbox One or access Xbox Live on Xbox 360.