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ReCore FAQ

Have a question about ReCore? Check here for answers to common questions.

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ReCore is an Xbox Play Anywhere game. What does that mean?

When you purchase an Xbox Play Anywhere game digitally, it’s yours to play on both Xbox and Windows 10. You only need to purchase the game once via the Store on your Xbox or Windows 10 device and it’ll appear in your game library wherever you sign in.

If you purchased the game on Xbox and want to play it on Windows 10, sign in on your Windows 10 device. If the game is already installed on your device, it’ll appear in your list of apps; otherwise, you can install it by opening the Store and selecting My library.

If you purchased the game on Windows 10 and want to play it on your Xbox console, sign in on your console and go to My games & apps. If the game is already installed, it’ll appear in your game list; otherwise, you can find it in the Ready to install section.

To learn more about Xbox Play Anywhere, and to see which games are supported, visit the Xbox Play Anywhere website. You can also see Troubleshoot problems with Xbox Play Anywhere games if you’re having any problems finding ReCore or content on your Xbox One or Windows 10 device.

I was prompted to upgrade my Windows device to play ReCore. Which version do I need?

To download and install ReCore on Windows 10, you need a device running version 1607 or later.

Additionally, your device must be running a 64-bit version of Windows 10. If you have a 32-bit version, you won’t be able to play ReCore.

To check if you're running an appropriate version of Windows on your device, see How to find out if a game will work on your Windows device.

Do I need additional software to play ReCore?

Yes, you need to have DirectX 11 or later installed to play ReCore.

To check which version of DirectX is installed on your device, see How to find out if a game will work on your Windows device.

What are the hardware requirements?

The hardware requirements for ReCore will vary depending on whether you’re playing on Xbox or Windows 10. Visit the product detail page for each platform to determine the size of the game, the system requirements (particularly for Windows 10 devices), as well as any additional info about the game.

Note As this is an Xbox Play Anywhere game, you can purchase it digitally on either Xbox or Windows 10 and own both versions of the game. The product detail pages are called out for each platform for info only—you don’t need to purchase the game twice.

Xbox

To view the installation requirements for Xbox, visit the Xbox ReCore product detail page.

To check if your Xbox has enough available disk space, see How to find out if a game will work on your Windows 10 device.

Windows 10

To view the system requirements for Windows 10, visit the Windows 10 ReCore product detail page.

To check if your Windows 10 device has enough available disk space, find out which graphics card is installed, and view other important details about your device, see How to find out if a game will work on your Windows 10 device.

What happens if I download ReCore on a device that doesn't meet the hardware requirements?

We recommend that you check the device specifications first to make sure your device meets the minimum requirements. For more info, see How to find out if a game will work on your Windows 10 device.

If you've already downloaded the game, you can try adjusting the in-game graphics options in the game settings. Here’s how:

1. From the main menu, select Options.

2. From the Options menu, select Video.

3. On the Video Options screen, move the Quality Preset toggle to Low, and then exit the menu to save the changes.

Note If prompted, restart the game for the settings to take effect.

For a full list of tips and tricks to improve your in-game performance, visit the ReCore website.

How long does it take to download ReCore?

The download time can vary depending on the speed of your Internet connection. On average, it takes about 3 hours to download 30 GB over a 20-Mbps connection.

The table below represents estimated download times based on current download speed.

Note This info is intended as a guide only, not an actual representation of download time. Bandwidth will be constrained and download time will increase during activities such as streaming content, playing games, or game streaming from your Xbox One to a Windows 10 PC.

Current download speed

30-GB file

40-GB file

50-GB file

60-GB file

70-GB file

2 Mb/s

33.3 hours

44.4 hours

55.6 hours

66.7 hours

77.8 hours

5 Mb/s

13.3 hours

17.8 hours

22.2 hours

26.7 hours

31.1 hours

10 Mb/s

6.7 hours

8.9 hours

11.1 hours

13.3hours

15.6 hours

20 Mb/s

3.3 hours

4.4 hours

5.6 hours

6.7 hours

7.8 hours

50 Mb/s

1.3 hours

1.8 hours

2.2 hours

2.7 hours

3.1 hours

100 Mb/s

0.7 hours

0.9 hours

1.1 hours

1.3 hours

1.6 hours

200 Mb/s

0.3 hours

0.4 hours

0.6 hours

0.7 hours

0.8 hours

Example

If you're installing a 40 GB file and it's 25 percent downloaded (30 GB remaining) and your connection speed is 10 Mb/s, it should take about 4.4 hours for the download to complete. (This assumes that the download speed stays the same.)

While you're downloading the game, do not cancel the download or shut down your computer. The ReCore icon will appear in the listed Installed Apps section of the Start menu on Xbox, and in My Library on your Windows 10 device.

Note You may be subject to additional Internet fees while you download the game.

If you believe you’re experiencing a slow download of the game, visit Troubleshoot slow game or app downloads on Xbox One or Fix network connection issues in Windows 10 for additional troubleshooting steps.

What kind of accessory device do I need to control ReCore?

You can use a mouse and keyboard or a game controller (Xbox One or Xbox 360 controller is recommended). If you use an Xbox One controller with your Windows 10 device, you'll need either a USB cable to connect it or an Xbox Wireless Adapter for Windows.

You can also connect an Xbox One S or Xbox Design Lab controller to your Windows 10 device using Bluetooth. For more details, visit Using Xbox One Wireless Controllers on a PC.

Do I need a Microsoft account to play ReCore?

Yes, you'll need a Microsoft account to play ReCore. If you already play games on Xbox One or Xbox 360, you can use the same account you use for those games to also play on Windows 10. For more details, see the Microsoft account FAQ page.

Do I need to be online or connected to the Internet to play ReCore on a Windows 10 device?

If you’re planning to be in an area with no online coverage, such as a long-distance flight or a sailing excursion, you can prepare your Windows 10 device to allow you to play ReCore offline.

For details on how to configure your Windows 10 device for offline play, visit Play games offline on Windows 10 using Offline mode.

If you play offline, some features, such as the ability to purchase additional items from the Windows Store, will not be available. Additionally, any leaderboards will be unavailable while you're offline.

If you earn any achievements while playing offline, they will sync to your account the next time you sign in to Xbox Live on your device. Your game save progress will also sync when you sign in to Xbox Live.

You also won't be able to use the benefits of Xbox Live while offline. See Why should I sign in to Xbox Live with a Microsoft account? below for details.

On how many devices can I install ReCore?

You can install and play ReCore on any Xbox or PC, as long as you sign in and remain online. If you want to play offline, you must be on your home console or main Windows 10 device.

For example, if you share your main Windows 10 device with other people, and you sign in to the Store with your Microsoft account to download ReCore, you can share the game with one other user. That user can sign in with their own Microsoft account, and maintain their own game progress and achievements, providing they sign in before playing.

Why should I sign in to Xbox Live with a Microsoft account?

When you connect ReCore to the Xbox Live service, you get the following benefits while you play on your Xbox or Windows 10 device.

Note You must connect to Xbox Live through the Xbox app to launch ReCore on Windows 10. See Do I need to be online or connected to the Internet to play ReCore on a Windows 10 device? above.

  • Stay connected to the Xbox Live community, view achievements, watch game clips, and more.
  • Store your saved games in the cloud and continue playing on a different PC right from where you left off.
  • Play with your Xbox Wireless Controller on Windows 10 using the Xbox Wireless Adapter.
  • Easily record, narrate, and share your most epic gaming moments with built-in Game DVR. Any game clips you capture while playing ReCore on Windows 10 can be accessed via the Xbox app. For more info, visit Benefits of running the Xbox app while playing a game on Windows 10. For Xbox One, see Record game clips with Game DVR.

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