How to manage your download queue

Overview

When you choose to download an item, the item is added to a download queue. Follow these steps to see the items in your download queue.

Solutions

Manage your queue on your computer

  1. On your computer, go to My Account.
  2. Under Device Management, click Xbox 360 Download Queue. The item at the top of the queue is downloaded first.
  3. Choose one of the following:
    • To remove something from the queue: click Remove.
    • To change the top item in the queue: click Move to Top next to the item.

Note If you're not signed in, you'll be prompted for your Microsoft account.

Manage your queue on your console

  1. Press the Guide button on the controller.
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  1. Go to Games & Apps.
  2. Select Active Downloads.
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The items shown are in your download queue.
The status of an active download can be any of the following:

  • Pending: The item is currently waiting to be downloaded. Another item might be downloading, you might be playing a game or using another Xbox Live feature, or the console might not be connected to Xbox Live.
  • Downloading: The item is downloading now. A green line shows how the download is progressing. You’ll get a notification in the Xbox Guide when a download is completed or if the download is interrupted or fails.
  • Paused: The item has stopped downloading temporarily. You might be playing an online game or using another Xbox Live feature. When you stop the other Xbox Live activity, the download will resume.
  • Stopped: The download stopped because you cancelled it, or the console became disconnected from Xbox Live.
    • Videos do not resume downloading automatically. If you were downloading a video and it stopped, you might have to restart the download.
    • If you cancelled the download, try downloading the item again (if you still want it).
    • If the console became disconnected, reconnect to Xbox Live and start downloading the item again.
  • Assigned to Another Console: The item is ready to download, but it has been assigned to download on another Xbox 360 console.
  1. Choose one of the following:
    • To remove an item: Select the item, and then select Cancel Download.
    • To change the download order: Select the item, and then select Download Now.
    • To download the item to the console that you're currently using: Select the item and follow the instructions.

To make sure that all future downloads from Xbox Live go to the console that you're currently using, see Redownload previously purchased content to a new or refurbished Xbox 360 console.

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