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Error C101A007 occurs when using a credit card to make a purchase on Xbox Live

You see the following error code and message when you use a credit card to make a purchase on Xbox Live:

Can't authorize the selected payment option. Please select a different payment option or add a new one.

Status code: C101A007

This may mean that your payment option can’t be authorized through your bank, or Microsoft detects suspicious activity and is preventing charges.

Solution

To resolve this issue, use the troubleshooting steps at Xbox Live credit card error codes.

If you still experience the problem, contact Xbox Support.

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