Xbox Support: What do you need help with?
Got a new Xbox One?
Awesome! Want help setting it up? See Getting Started with Xbox One and follow two easy steps to get your console online fast—and get you, your family, and your friends connected so you can play games together, watch videos, listen to Groove, and more.
I need to manage my subscription Change your Microsoft Account password How a parent can change the privacy and online safety settings for a child account How to get an Xbox Live Gold trial subscription "I can't hear my friends online, or I can't join or host a multiplayer game with my Xbox One" Recover and reset your lost Microsoft account password Xbox 360: I get an error message when I test my Xbox Live connection