On this page you can read about the different types of prepaid codes that you can use to purchase Xbox-related content, the kinds of content that the codes can purchase and how each type of prepaid code affects your Microsoft account.
You can purchase Xbox gift cards from physical or online retailers and add them to your Microsoft account for future Xbox-related purchases. They can also be given as gifts.
What can I use an Xbox gift card to purchase? You can redeem an Xbox gift card to purchase Xbox Live content such as games and apps.
How will using an Xbox gift card affect my Microsoft account? When you redeem a code for an Xbox gift card, the amount remaining on the card is added to your Microsoft account.
Make sure that when you purchase an Xbox gift card, the currency used to purchase the gift card matches the country associated with the recipient’s billing account. Otherwise, the recipient will be unable to redeem the gift card.
If you redeem an Xbox gift card in a country that doesn’t match the country associated with your billing account, you won’t be able to use those funds.
If you’ve changed your physical location and wish to redeem currency to your account from your new region, follow the steps below for your specific console:
Xbox 360: See Change the region of your Xbox Live account.
Microsoft can’t combine currencies from different regions, so make sure that you spend all of your local currency in your current region as it will be unrecoverable after changing your locale.
The funds in your Microsoft account can’t be transferred.
Exception Since euros are used as currency in multiple countries, make sure that the recipient of an Xbox gift card purchased with euros redeems the card in the country associated with the recipient’s billing account.
An Xbox Live Gold membership code can be redeemed for an Xbox Live Gold membership.
How will using an Xbox Live Gold membership code affect my Microsoft account? When you redeem a code for an Xbox Live Gold membership, the membership is added to your account or an existing Xbox Live Gold membership is extended.
In August 2013, Microsoft Points were retired. Transactions on the Xbox now take place using your local currency.* Microsoft Points cards you purchase from retailers will continue to be redeemable on your console and Xbox.com until further notice. Microsoft has no plans to discontinue acceptance of previously purchased Points cards and codes. For more information, see Microsoft account transition to local currency FAQ.
*Prices in the United Arab Emirates will be in US dollars.
What can I use Microsoft Points to purchase? You can redeem Microsoft Points to purchase Xbox Live content such as games and apps.
How will using Microsoft Points affect my Microsoft account? When you redeem a code for Microsoft Points, Microsoft Points are added to your account.
Besides Xbox gift cards, Xbox Live Gold cards and Microsoft Points, there are other types of prepaid codes for specific items.
What can I use other prepaid codes to purchase? You can redeem other prepaid codes to purchase Xbox Live content such as games and apps.
How will using other prepaid codes affect my Microsoft account? When you redeem other prepaid codes for Xbox Live content, the content is added to your Microsoft account and begins downloading.
Thanks for your feedback!
Provide feedback for this topic
Would you like to contact Support regarding the "Learn about Xbox and Xbox Live prepaid codes" issue you were reading about or a different issue?