If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error 80151012 when you try to use your Microsoft account on Xbox Live.
Xbox Live chat lets you communicate with your friends and other gamers through Xbox 360. Learn how to enable chat and what accessories you need.
Learn what to do if you see error 8015D000 on your Xbox 360 when changing the Microsoft account associated with your Xbox Live account.
Learn what to do if you see error message "Xbox Live sign-up or account download is currently unavailable" when you use Xbox Live.
Learn how to find and connect with your friends on Xbox Live. Find out how to send a friend request, start a party, remove a friend and more on your Xbox 360 console.
Learn what to do if you see error 80190864 when you're trying to make a purchase on Xbox Live.