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Xbox One backwards compatibility FAQ
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
How to troubleshoot problems playing a disc on your Xbox One
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Xbox One operating system versions and system updates
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Xbox One console won't power on
Learn what to do if your Xbox One console won't power on.
How to use the Offline System Update Diagnostic Tool on Xbox One
The diagnostic tool can be used to troubleshoot an Xbox One console that's having issues downloading a system update from Xbox Live.
How to restart or power cycle your Xbox One console
Have performance or stability problems with your Xbox One games? Restarting or power cycling your console will resolve most common issues.
How to set up your Xbox One console
Follow these step-by-step instructions to set up your Xbox One console.
Moving from Xbox 360 to Xbox One
Learn what happens when you move from an Xbox 360 console to an Xbox One. Most of your information moves along with you.
"I am having problems with system updates on my Xbox One"
Learn what to do if you get an error when trying to perform a system update on your Xbox One console.
Video, photo and audio on Xbox Media Player for Xbox One FAQ
Get answers to common questions about the Xbox Media Player app for Xbox One.
Change the background on Xbox One
Learn how to change the background of your Xbox One Dashboard.

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