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Console

Multitasking on Xbox One
Find out how to use the guide on Xbox One to play games, broadcast, capture clips and screenshots, and track achievements.
Xbox One operating system versions and system updates
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
“I need help with system updates on my Xbox One”
What to do if you see a green or black screen when you start your console, if you get an "E" error code when you turn on or update on your console, or if you'd like to update your console offline.
Moving from the original Xbox One console to the Xbox One S
Find out about new Xbox One S console features you'll get to use when you upgrade from the original Xbox One console.
How to manage storage on Xbox One
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
Moving from Xbox 360 to Xbox One
Learn what happens when you move from an Xbox 360 console to an Xbox One. Most of your information moves right along with you.
Your Xbox One console won't turn on
Learn what to do if your Xbox One console won't turn on.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Manually eject a disc from your Xbox One S or original Xbox One console
Learn how to manually eject a disc from the Xbox One S or original Xbox One console.
Set up your Xbox One console
Get help setting up your new Xbox One system, including setting up the console, configuring your system settings, connecting to the internet, and signing in to Xbox Live.
How to close malicious tabs in Microsoft Edge on Xbox One
Learn how to close Microsoft Edge tabs when you can't browse to another page on your Xbox One console.

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