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Networking

Learn about the network settings on your Xbox One and how to optimise your online experience.
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Here's where to find out what ports you need to have open.
Find solutions to try if you can’t hear your friends online or you can’t join or host an online multiplayer game.
Find out about what solutions to try if you’re getting an error message when run the Xbox One Network Connection Test.
Find out about what solutions to try if you’re getting an error message when run the Xbox One Multiplayer Connection Test.
Find out how to troubleshoot slow game or app downloads on your Xbox One console.
Learn how to connect your Xbox One console to Xbox LIVE using your computer instead of a router.
Find out about what solutions to try if your Xbox One is connected to Xbox Live, but you are experiencing poor streaming quality.
Find out about what solutions to try if your Xbox One is able to connect to Xbox Live, but you’re experiencing slow performance or lag when playing games on Xbox Live.
Get help connecting your Xbox One console to Xbox Live using a wired or wireless connection.
Find out about what solutions to try if you find your Xbox One is being randomly disconnected from Xbox Live.

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