Learn about the network settings on your Xbox One and common network troubleshooting procedures.
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Find out here what ports you need to have open.
If you're using your Xbox One console and you can't hear your friends online, or you can't join or host an online multiplayer game, find a solution.
Find out about what solutions to try if you’re getting an error message when run the Xbox One Multiplayer Connection Test.
Find out about what solutions to try if you’re getting an error message when run the Xbox One Network Connection Test.
Using your Xbox One offline: Find out what you can do and how to set your console to offline so it doesn't automatically connect to the Internet.
Find out how to troubleshoot slow game or app downloads on your Xbox One console.
If you can't connect to Xbox Live with your Xbox One, even though you've been able to connect before, find solutions here.
Learn how to connect your Xbox One console to Xbox Live using your computer instead of a router.
Find out about what solutions to try if your Xbox One is able to connect to Xbox Live, but you’re experiencing slow performance or lag when playing games on Xbox Live.
Find out about what solutions to try if your Xbox One console can’t see your wireless network.