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Security

Learn what to do if you want to apply the same settings on your Xbox One console to your Xbox 360 console.
Learn how to remove an account from an Xbox One console.
Learn why a child can’t make changes to his or her privacy and online safety settings on Xbox.com.
Learn how to add a family member to your Xbox One family, including a child or another adult.
Learn how to prevent unauthorised charges on your Xbox One console by creating separate Microsoft accounts for each person who uses your console.
Learn how to create an Xbox One passkey. Your passkey will help keep your account secure.
Learn what to do when you’ve forgotten your Xbox One passkey.
Learn what to do when you can’t change the privacy and online safety settings on Xbox One and why.
Learn how to change the personal passkey on your Xbox One console.
Learn about the family safety features of Xbox One and how to use them to control how your family interacts with the console.
Find out how you can promote a child account to an adult account on your Xbox One console.

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