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System

Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Find answers to frequently asked questions about the Xbox One Preview programme.
Learn what to do if the process stops at or near 0% when you try to install a game from a disc.
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Storage on the Xbox One works differently than it does on Xbox 360. Learn about storage capacity, external storage and how to check your storage space.
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Learn how to restore your Xbox One console to the factory default settings.
Get help setting up your new Xbox One system, including setting up the console, configuring your system settings, connecting to the Internet and signing in to Xbox Live.
Get answers to common questions about the Xbox Media Player app for Xbox One.
Learn what to do if your Xbox One console won’t power on.

Support resources

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