Learn what to do if the process stops at or near 0% when you try to install a game from a disc.
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Find answers to frequently asked questions about the Xbox One Preview programme.
Learn how to restore your Xbox One console to the factory default settings.
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
Learn how to detect your external hard drive and what steps to take if your console doesn’t detect external storage.
Learn what to do if your Xbox One console won’t power on.
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Learn about energy-saving and Instant-On power modes.
Get help setting up your accounts on your Xbox One console so that you can sign in to Xbox Live.