Error & Status Code Search

If you’ve encountered an error or status code, please enter it exactly as shown. Example: “XXXXXXXXXXXX” or “OOOOOOOOOOOO”

Tips for trying again:

  • Results are not case-sensitive, but they are specific. Make sure that you entered it correctly.
  • Try entering a partial error code.
  • If your error is on Xbox One, try entering only the first five digits.

If you’ve tried these and still aren’t getting results, take a look at the top forum results (listed below).

If you’ve tried these and still aren’t getting results, try posting to the forums.

Post to the Xbox support forums

The Xbox support forums are a great place to ask and answer questions. Not only is there a great community of experts, the forums are also staffed with Xbox support professionals – your post will not go unseen!

On what device are you getting the error?

Error code:

Select a device
  • Xbox 360
  • Xbox on other devices
  • Xbox.com web site

Please tell us, in as much detail as possbile, what you were doing and what app or game was open when you got the error code:

Post to forums
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Sorry. An error occurred. Please try posting again later.
Please select a device and enter the error code before clicking the post button.