About Xbox Live

What is Xbox Live?

Xbox Live is the online service for Xbox One. Xbox Live Gold is your ticket to the most exciting social entertainment network in the world on Xbox One.

With an Xbox Live account you can experience the hottest exclusive games, HD films and TV shows, live events, music and sport, along with premiere entertainment apps, Internet Explorer and Skype on your TV.

With Xbox Live Gold, you'll have access to Games with Gold and free games for both the Xbox One and Xbox 360. Plus, we're introducing Deals with Gold for Xbox One, which gives members exclusive discounts on games in the Xbox Store. With the most advanced multiplayer, Games with Gold and Deals with Gold, Xbox Live Gold is better than ever. And your Xbox Live Gold membership extends across Xbox 360 and Xbox One. So if you're already an Xbox Live Gold member, you're ready to go.

Here's a sample of what you can do on Xbox Live:

  • Enjoy unlimited online multiplayer with friends wherever they are
  • Download and play free game demos and full Xbox One games
  • Enjoy exclusive member deals and previews
  • Catch up on films and TV through Xbox Video and a full line-up of great partner services
  • Watch sport with ESPN, NFL and other great sport apps, which will be continually added to Xbox One
  • Listen to personalised music with Xbox Music and a growing list of app partners
  • Use your phone or tablet as a second screen for an enhanced game and entertainment experience
  • Explore the web on your TV with Internet Explorer for Xbox.
  • Access your cloud game saves wherever you are
  • Use your voice to easily find games, music, movies and TV shows with Kinect

How do I connect my Xbox One console to Xbox Live?

You can connect your console to Xbox Live with a wired or wireless connection.

  • Wired connection
  • A wired network connection is the fastest and most reliable way to connect to Xbox Live. For a wired connection, you use a network cable to connect your Xbox One console to a router or modem. Here's what you need:

    • A router, gateway or modem
    • A network cable
    • A high-speed Internet connection, such as cable or DSL

    For more information, see the Xbox Live first-time connection solution.

  • Wireless connection
  • A wireless network connection lets you connect your Xbox One console to Xbox Live without using network cables. This allows you the freedom to move your console further away from your network hardware (the router, gateway or modem). Your Xbox One console can use your existing wireless network. Here's what you need:

    • A high-speed Internet connection, such as cable or DSL
      Note Satellite and 3G or 4G mobile connections are not recommended because you are likely to experience slow performance or lag.
    • A router, gateway or wireless access point

    For more information about how to set up your Xbox One console’s network connection, see Xbox Live first-time connection solution.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "About Xbox Live" issue you were reading about or a different issue?