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Welcome to Xbox Support

Announcements

Error 80070428 when you install the fall 2012 Xbox 360 update
Find your Microsoft account and get help with a forgotten password
Add and update the security info for your Microsoft account
New console? Here’s what you need to know.
Find solutions for email or password errors 80151103, 8015D000, and 8015d02e

Billing and Subscriptions

Turn off auto renewal or cancel membership
Add or change a payment method
Account security
Check your bill
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Xbox 360, Kinect and Accessories

Get the latest Xbox console system update
Register your product
Create a repair for your product
I can't play a game on my console
Flashing red lights solution
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Xbox LIVE

Forgot your Windows Live ID or Password? Find help here.
Manage your Windows Live ID
Can't connect to Xbox LIVE?
Store game saves in the cloud
Troubleshoot profile-password errors
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Music and Video

Add music to Xbox Music on Windows 8
How to add your videos to the Video app
Xbox Music Pass for computers and devices
Download the Zune Music + Video software
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Games

I can't play a game on my console
Replace a game disc
Can’t play downloaded content?
Gears of War 3
Call of Duty Elite
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Microsoft Account

Microsoft Account

Learn about and troubleshoot your Microsoft Account
Error code search

Error code search

Search for your error code and find solutions
Contact us

Contact us

Get in touch with an Xbox Support technician. We are ready and willing to help you!