Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
If your Xbox 360 console is having network connection issues of any kind, find the best solution for the specific connection issue you’re experiencing.
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Learn how to configure wireless settings on your Xbox 360 console
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Learn how to connect your Xbox 360 console to Xbox Live by using your Windows computer instead of a router.
Learn how to find your wireless network password so you can connect to Xbox Live using your wireless network.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn which network ports are used when configuring a firewall or router to use with an Xbox 360 console and Xbox Live.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.