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Xbox 360: I get an error message when I test my Xbox Live connection
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Troubleshoot Xbox 360 connection to Xbox Live
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
I can’t hear my friends online, or I can’t join or host a multiplayer game on Xbox Live
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
How to get a new Xbox 360 update
The Xbox 360 console software is periodically updated with new features. Find tips and suggestions for updating your console’s software via Xbox Live, a game disc, or even a USB flash drive.
Three red lights on an original Xbox 360 console
Three flashing red lights means there’s a hardware problem with your original Xbox 360 console or power supply. Try these solutions to solve this problem.
How to hook up your Xbox 360 S or Xbox 360 to a TV
A step-by-step walkthrough for the A/V novice explaining how to connect your Xbox 360 console to your television or monitor.
Manually eject your Xbox 360 console disc tray
If the disc tray on your Xbox 360 console is stuck shut, here's how you can manually open it.
Install, play, or delete a game on your Xbox 360 Hard Drive
Learn how to install, play, or delete a game on your Xbox 360 Hard Drive.
Flashing Lights Wizard
Flashing lights on your Xbox 360 console could mean that it needs repair, more power, or maybe just more space. Check here to learn more about what the flashing lights mean and what you’ll need to do.
Xbox 360 manuals and specifications
Did you lose the manual for your Xbox 360 console or accessory? Find it here.
Xbox 360 Disc Drive Solution
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.

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