If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error message "Xbox Live sign-up or account download is currently unavailable" when you use Xbox Live.
Learn how to fix error 831188FE so you can connect to Xbox Live on Xbox 360 or download your profile and get back to gaming.
Learn how to find and connect with your friends on Xbox Live. Find out how to send a friend request, start a party, remove a friend, and more on your Xbox 360 console.
Learn how to connect with family, friends, and other gamers on your Xbox console.
Learn what to do if you see error 8015190B when you try to connect to Xbox Live on your Xbox 360 console.
Learn what to do if you see error 80151012 when you try to use your Microsoft account on Xbox Live.