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Error code c00d1376 or x0c00d1376 occurs when you use Xbox on Windows apps

Problem

You see one of the following error codes and message when you use an Xbox on Windows app.

c00d1376

x0c00d1376

The terms of service have been updated. Click Terms of Service to read and accept the terms in a web browser, then return to this screen to sign in.

This means you need to accept the new or updated terms of service.

Solution

If you’re getting this error, it’s because you have not accepted the updated terms of service. Make sure you’ve accepted the current Xbox Services Terms of Use.

If you continue to experience this error, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.

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