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Error 80153086 occurs when you try to renew your Xbox Live Gold subscription

You may see the following error code when you try to renew your Xbox Live Gold subscription:

Error code: 80153086

This may mean that there's an issue with the credit card you use for your Xbox Live Gold subscription.

Solution

To resolve this problem, add a new credit card to your account, and then change the payment option linked to your subscription.

  1. In a browser, go to My Account.
  2. If needed, sign in to the Microsoft account you want to change.

    Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution.

  3. Select Services & subscriptions.
  4. In the Xbox Live section, under Paid with, select Change how you pay.
  5. Select Add a new way to pay, select Next, and then follow the steps to set up your credit card, debit card, or PayPal account as a new payment option.

If you keep experiencing the problem, contact Xbox Support.

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