You may see the following error code and message when you use Xbox Live:
Some Xbox Live content is temporarily unavailable. You can still access your profile, communicate with other players, and play games online.
This may mean that:
Try downloading the content again from your download history. Here’s how:
If the download fails again, try the next solution.
When you download content from Xbox Live, make sure that other computers in your home are not downloading or transferring files. When someone in your house uses the Internet, they use network bandwidth that could be going to your console.
Note Bandwidth is the amount of information that can be transferred over your Internet connection at one time.
You can also try temporarily disconnecting or turning off devices that are connected to your home network.
Once you've maximized your network bandwidth, try to download the content again. If the download fails again, try the next solution.
Some Internet service providers block or limit large downloads during peak-use times. If an ISP "resets" a connection after a certain period of time or limits the size of downloads, you may get an error message. If you are having problems downloading content, contact your ISP to determine whether they restrict download size, speed, or the amount of content that can be downloaded.
Residential Internet networks are often busiest in the evenings when many people are at home. You might get the best Internet connection speed during the day.
If you try to download the content at a different time of day and it still fails, try the next solution.
If you have a firewall or a router, you might need to make a configuration change to allow your Xbox 360 console to communicate with Xbox Live. This configuration change is sometime referred to as “opening ports” or "port forwarding."
To find out which network ports Xbox Live uses, see Network ports used by Xbox Live.
If opening network ports is not an option, you can try connecting to Xbox Live by using a direct modem connection (rather than connecting through a router or gateway). Plug one end of a network cable into the back of your Xbox 360 console and the other end into your modem — this will bypass any network devices, such as a router or firewall.
If the previous solutions don’t fix the problem, contact Xbox Support.
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