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Error 0x87DD0003 occurs when connecting to Xbox Live or signing in on Xbox One

You see the following error code when you try to connect to Xbox Live or sign in on Xbox One:

0x87DD0003

This may mean that there's an Xbox Live service outage, or that you're experiencing a connection error.

Solutions

To resolve this problem, try the following solutions.

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: Limited
2017-08-22T16:58:32.0000000-07:00

Affected platforms:

Xbox 360, Xbox One, Xbox on Windows 10, Xbox on other devices

Affected services:

Signing into Xbox Live

Latest update

We are aware that some members may be having problems purchasing content. We are working to resolve the issue as quickly as possible, and we will be sure to provide you with frequent updates.

Solution 2: Troubleshoot your connection to Xbox Live

If there are no relevant current alerts on the service status page, try using the Xbox One Streaming Quality Solution to troubleshoot timeout and slow-connectivity issues.

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