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Error 0x80070005 occurs when launching something on Xbox One

If you see the following error code when you try to launch something:

0x80070005

There might be a problem with Xbox Live or the item you’re trying to use.

Solutions

Solution 1: Check the Xbox Live service status

If you see alerts, wait until the service is up and running, then try launching your game or app again.

Xbox Live Core Services: up and running
2016-12-10T01:20:47.7038750+00:00

If you get the same error, try the next solution.

Solution 2: Restart your Xbox

  1. On your controller, double-tap the Xbox button  to open the guide.
  2. Select Settings > All Settings > Power & startup.
  3. Select Turn off or restart > Restart now.

If you still get this error, try the next solution.

Solution 3: Remove your profile and add it again

  1. Remove your profile
    1. On your controller, double-tap the Xbox button  to open the guide.
    2. Select Settings > All Settings > Account > Remove accounts.
    3. Select your profile, then Remove.
    4. Go to the Power & startup setting and restart your Xbox.
  2. Add your profile
    1. On your controller, double-tap the Xbox button  to open the guide.
    2. Select Sign in > Add & manage.
    3. Enter the Microsoft account email address and password for your profile, then follow the instructions.

When you’re done, try launching your game or app again.

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