Troubleshoot Fox Broadcast issues

To resolve this issue, delete and reinstall the Fox Broadcast app:

1. From the Xbox Dashboard, go to Settings and then System.
2. Select Storage.
3. Select your primary storage device (most likely Xbox 360 Hard Drive).
4. Select Games and Apps.
5. Find and select any items that refer to “Fox Broadcast.”
6. Select Delete.
7. Return to the Xbox Dashboard.
8. Go to Browse Apps and select Fox Broadcast.
9. Select Confirm Download to download and install the app.

You might get the following message when you try to view content in the Fox Broadcast app:

• Item Unavailable

This item is currently not available. To work around this issue, select different content to watch.

You might get one of the following error messages if the Fox Broadcast app isn't currently available:

• Fox Broadcast Unavailable
• Fox Broadcast Unavailable server is not available at this time. Please try again later. You can retry your last request by selecting the retry button.
• Server Unavailable

To resolve this issue, try one of the following solutions:

• Select Retry.
• Wait and try to watch the Fox Broadcast app later.
• Check the status of the service.

The following errors can occur if there is a problem with the Fox Broadcast service:

• Can’t connect to the Fox Broadcast Service. Error code: 0C01/8009/0304
• The Application has encountered an unexpected error and will now exit.
• Problem With the Application

To resolve this issue, try the following:

1. Go to the Service status page to check if there’s a current issue with the service provider.
2. If there is no issue and you get this error when you try to start the Fox Broadcast app, wait for about a minute and try to start the app again.
3. If you continue to get the error, delete and reinstall the Fox Broadcast app.
4. If the issue persists, try to improve your connection speed.
5. If these steps didn’t resolve your problem, contact Xbox Support.

The following errors can occur if your Xbox console is not set to the correct locale:

• Your console Ratings system is not supported by the application. The application only supports US Ratings system. You can turn off content controls in Settings, Family.
• Content Control Error

Note The Fox Broadcast service for Xbox is not available outside the United States.

To resolve this issue, make sure that you have the correct locale selected on your console.