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Set up and troubleshoot the Hulu Plus app

Overview of Hulu Plus on Xbox LIVE

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You can instantly watch Hulu Plus movies and TV shows on your Xbox 360 console using the Xbox Hulu Plus app.

To use the Xbox Hulu Plus app, you need:

  • An Xbox LIVE Gold Membership
  • At least 5 megabytes (MB) of available space
  • A Hulu Plus account
  • High-speed Internet access

Hulu Plus app

Set up and stream Hulu Plus on Xbox 360

  1. From the Xbox Dashboard, go to Apps, and then select App Marketplace.

  2. Browse or search for Hulu Plus.

  3. Select Hulu Plus to download the app.

  4. Once downloaded, go back to Apps.

  5. Select My Apps, and then Hulu Plus. You can also start Hulu Plus from Video, My Video Apps.

  6. Do one of the following:

    • If you already have a Hulu Plus account, select Log in.
    • If you don’t already have a Hulu Plus account, follow the on-screen instructions to set up a free Hulu Plus trial.

Your Xbox 360 console can now instantly stream TV and movies from Hulu Plus.

Watch Hulu Plus movies and TV shows

The Hulu Plus App has thousands of movies and TV shows that you can watch instantly on your Xbox 360 console.

To watch Hulu Plus

  1. Sign in by using your Xbox LIVE gamertag.
  2. Go to Video, My Video Apps, and then select Hulu Plus.
  3. Browse or search the Hulu Plus library or your queue.
  4. Select something that you want to watch, and then select Play.

You can also add and remove items from your Hulu Plus queue. Here’s how:

To add an item to your Hulu Plus queue

  1. Go to Video, My Video Apps, and then select Hulu Plus.
  2. Select an item that you want to watch.
  3. Select Add to Queue.

To remove an item from your queue

  1. Go to Queue.
  2. Select the item that you want to remove.
  3. Select Remove from Queue.

Use Family Safety settings to limit Hulu Plus content

You can use Family Settings to control which movies and TV shows can be watched with the Hulu Plus App. For example, if your Family Settings prohibit R-rated content from being watched on your console, selecting a restricted item will prompt you to enter the Family Settings pass code. To play a locked item, an adult must enter the Family Settings pass code.

For more information about how to restrict movies and TV shows using a pass code, please see Xbox 360 console parental controls.

Troubleshoot Hulu Plus

If Hulu Plus content is not playing smoothly, try the solutions on this page: Improve Xbox LIVE speed.

Hulu Plus does not respond

If the Hulu Plus App doesn’t respond, delete and reinstall the Hulu Plus App. Here’s how:

  1. From the Xbox Dashboard, go to the Settings, and select System.
  2. Select Storage.
  3. Select your primary storage device (most likely Hard Drive).
  4. Select Games and Apps.
  5. Find and select any items that refer to Hulu Plus.
  6. Select Delete.
  7. Return to the Xbox Dashboard.
  8. Go to Apps, and then select App Marketplace.
  9. Browse or search for Hulu Plus.
  10. Select Hulu Plus to download the app.

Get support

Both Hulu and Microsoft provide support for Hulu Plus on Xbox LIVE. The following information summarizes the areas of support covered by each company:

Hulu Plus Support
Contact Hulu Support for help with the following topics:
  • Your Hulu Plus account and billing
  • Hulu Plus streaming, programming, and queue
Xbox Support
Contact Xbox Support for help with the following topics:
  • Using the Hulu Plus App
  • Xbox LIVE account problems
  • Xbox LIVE billing and service

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