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Error c00d3701 or 0XC00D3701 occurs when you use Xbox Video on Windows

Problem

You may see the following error codes or message when you use Xbox Video on Windows:

  • Can't play because the item's usage rights are no longer valid. Try deleting this item and redownload it again
  • 0XC00D3701
  • c00d3701

This may mean that you’re trying to play content you’ve already rented but that has expired.

Solution

To resolve this problem, you need to rent the content again.

If you keep getting the error, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.

Related Issues

Xbox Music and Xbox Video: Top issues
Music and Video: Xbox Video

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