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Xfinity app “service is unavailable” error messages

Xfinity service unavailable error codes

If you see a "service is unavailable" message while running the Xfinity app on your Xbox 360 console, it means the app can’t connect with the Xfinity TV Service.

These are the various error messages and codes that can accompany an Xfinity “service is unavailable” error:

Error message: “Currently the service is unavailable.”

  • Error code 902
  • Error code 904

Error message: “Service is unavailable, please call.”

  • Error code 905

Solutions

If you receive a “Currently the service is unavailable” error message (902 or 904), go to xfinity.com for more information or call the Xfinity Support Line at 1-877-599-1846.

If you receive a “Service is unavailable, please call” error message (905), call the Xfinity Support Line at 1-877-599-1846.

Related Issues

Xfinity on Xbox 360
Set up the Xfinity app
Troubleshoot Xfinity On Demand issues

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