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Xfinity app “username or password is incorrect” error message

Xfinity sign-in error

This error is accompanied by the message: "Either the username or password is incorrect. Please attempt to log in again."

Solution

If you receive this error message, try to log in again using your username and password.

If you continue to have problems, go to Xfinity.com for more information or call the Xfinity Support Line at 1-877-599-1846.

Related Issues

Xfinity on Xbox 360
Set up the Xfinity app
Troubleshoot Xfinity On Demand issues

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