Home > Support > Billing and subscriptions > Password protect your Xbox LIVE profile

Password protect your Xbox LIVE profile

Overview

If you have more than one Xbox 360 console or you want to play games at a friend’s house, you can download your Xbox LIVE profile or gamertag to multiple consoles. For security purposes, you might want to password protect your Xbox LIVE profile so no one can sign in using your profile.

Watch the following video for tips about Xbox gamer security.

If you can’t see the video, try clicking here to open the direct link.

Set the console to remember your password

After you download your Xbox LIVE profile to a console, you are asked if you want the console to remember your password.

Remember password option
picture

Remember password

This option determines whether you need your Windows Live ID password to sign into your profile. The Remember Password option is off by default, which means you’ll be prompted for your Windows Live ID password, when you sign in with your Xbox LIVE profile.

If you don’t want to be prompted for your Windows Live ID password every time you sign into Xbox LIVE, select the Remember Password option.

Change the password protection on your profile

The Remember Password option is set after you download your Xbox LIVE profile. But you can change the password protection on your profile at any time. Here’s how:

Don’t require a password to sign in

If your Xbox LIVE profile is password protected, you can change this the next time you sign into your Xbox LIVE profile. When you’re prompted for your Windows Live ID password at sign in, select the Remember Password option.

If you select the Remember Password option, you won’t be prompted for your Windows Live ID password the next time you sign in to your Xbox LIVE profile.

Require a password to sign in

You can use your Windows Live ID password to restrict access to your Xbox LIVE gamertag on a console. Here’s how:

  1. Sign in using your Xbox LIVE gamertag.
  2. Go to Settings, and then select Account.
  3. Select Password at Sign In.
  4. Select Require Password Here.

The next time you sign in with your Xbox LIVE gamertag, you’ll be prompted for your Windows Live ID password.

Password protect your Xbox LIVE profile remotely

If your Xbox LIVE profile is downloaded to another console and it’s not password protected or your password becomes compromised, you can remotely remove the password so that your profile can’t be accessed. Here’s how:

Step 1: Change your Windows Live ID

  1. Go to Windows Live Sign In and sign in with your Windows Live ID.
  2. Under Account information, click Change next to Password.

Alternatively, you can change your Windows Live ID password from your console by following the steps on this page: Manage your Windows Live ID.

Note If your downloaded Xbox LIVE profile doesn’t require a password at sign in (the Remember Password option is turned on), changing your Windows Live ID password won’t prevent someone from signing into your Xbox LIVE profile. In this case, you need to complete the next step.

Step 2: Require a password to sign in

Remove your Windows Live ID password so that your Xbox LIVE profile can’t be accessed from other consoles. Here’s how:

Computer steps: Remotely require a profile password

  1. Go to My Account.
  2. Under Settings & Preferences, click Xbox 360 Profile Protection.
  3. Sign in with the Windows Live ID (email address and password) that is associated with your Xbox LIVE account.
  4. Select Protect Profile to require that your profile be redownloaded from Xbox LIVE, using your Windows Live ID and password, before it can be used on a console. Any existing copies of your profile will no longer work, and profile changes or achievements that are not saved to Xbox LIVE will be lost.

Console steps: Remotely require a profile password

  1. Sign in to Xbox LIVE with your account.
  2. Go to Settings, and then select Account.
  3. Select Password at Sign In.
  4. Select On All Other Consoles.

If you choose this option, all other consoles will require your Windows Live ID password for sign in (or redownloading of your Xbox LIVE profile).

If you believe your Xbox LIVE account has been compromised go to Xbox LIVE Account Security.

To provide better support, did this solution solve your problem?

Yes
No

Thank you for your feedback

Thanks for Your Feedback

Thank you for taking the time to send us your comments and suggestion about this article. Your feedback is important for us to improve our service.

Provide feedback on this page

Was this information relevant? What can we do to improve this information?
To protect your privacy, do not include contact information in your feedback. 0/255 characters

Assistance

ambassador.png Chat with an Ambassador

Connect to other Xbox customers like you who know their stuff and want to help.

 
contact_us.png Contact Us

Get in touch with an Xbox Support technician. We are ready and willing to help you!

Contact Us

Would you like to contact Support regarding the "Password protect your Xbox LIVE profile" issue you were reading about or a different issue?