If your Xbox One game won’t load or start, or if it freezes up during gameplay, find out how to troubleshoot this problem.
Learn how to troubleshoot cloud storage issues when you try to synchronize Xbox One game saves.
Learn how to detect your external hard drive, and what steps to take if your console doesn’t detect external storage.
Learn how to exchange damaged Microsoft Xbox One discs through the Microsoft Game Disc Exchange Program.
Learn how to delete games and apps to create free space on your Xbox One console.
Learn what to do if the process stops at or near 0% when you try to install a game from a disc.
Learn what to do if you have problems recording with Game DVR.
Learn how to resolve problems with achievements or challenges on your Xbox One console.
Find answers to problems you may be having with your Xbox Play Anywhere game on Xbox One or Windows 10.
Find solutions to problems getting early access to EA game trials.