Find out why you’re charged to add a child account.
Learn how to find your Microsoft account email address or reset a forgotten account password.
Learn how to change or update your Xbox Live account information: name, address, phone number, or email address.
When you change the region of your Xbox Live account, certain things change in your account while others are unaffected. Learn what the changes are and how to address them.
Learn how to fix the following Xbox 360 error message: “The email address or password you entered is not valid. Please try again.”
Learn how to fix the error "Sorry, there’s a problem with your billing address" so you can make purchases using your Xbox Live account.
Having trouble when you try to create a child account? Learn what to do if you can’t complete the parental consent portion.
Find answers to frequently asked questions about signing in to your Microsoft account, resetting a lost or forgotten password, and managing your account security.
Learn how to move your Xbox Live profile and gamertag to a different Microsoft account using an Xbox 360 console.