Learn about and get help with privacy and online safety features for Xbox One, including features, settings, restrictions, and purchases.
Find out about security features for Xbox 360, including parental controls, child accounts, safeguards, game rating systems, and more.
Learn how to change or update your Xbox Live account information: name, address, phone number, or email address.
When you change the region of your Xbox Live account, certain things change in your account while others are unaffected. Learn what the changes are and how to address them.
Learn how to fix the following Xbox 360 error message: “The email address or password you entered is not valid. Please try again.”
Learn how to fix the error "Sorry, there’s a problem with your billing address" so you can make purchases using your Xbox Live account.
Having trouble when you try to create a child account? Learn what to do if you can’t complete the parental consent portion.
Find out why you’re charged to add a child account.