Password and security

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If you forgot your Microsoft account password, this page will help you reset your password.
Learn how to find your Microsoft account email address or reset a forgotten account password.
Learn how to verify the security information for your Microsoft account so you can use it to prove your identity if you need to make changes to your account.
Learn how to add security information to help protect your Microsoft account.
Find out what to do if you suspect your Microsoft account has been compromised or if you need to check for unauthorized activity on your account.
Learn how to move your Xbox Live profile and gamertag to a different Microsoft account using an Xbox 360 console.
Learn how to fix the following Xbox 360 error message: “The email address or password you entered is not valid. Please try again.”
Having trouble when you try to create a child account? Learn what to do if you can’t complete the parental consent portion.
Find out why you’re charged to add a child account.

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