Share this page

Warranty and service

Getting your Xbox console or Kinect sensor serviced
Learn how to get your Xbox One or Xbox 360 console or Kinect sensor serviced.
Xbox warranty and registration FAQ
Find answers to frequently asked questions about Xbox One warranties and registration.
Register your Xbox product
Learn how to register your Xbox product so you can request and track repairs, check your warranty service, and buy an extended service plan.
Xbox product documents overview
Learn more about Xbox product documents, warranty service, and FAQ information.
Product Warranty: Xbox One console
Learn about the warranty for the Xbox One and Kinect sensor.
Find the Xbox One console ID, device ID, Xbox One serial number, and Kinect serial number
Learn how to find the console ID and serial number on your Xbox One console. Also, see where to find the serial number on your Kinect sensor.
Getting your Xbox console, Kinect sensor, or accessory serviced FAQ
Find answers to frequently asked questions about requesting service for your Xbox One or Xbox 360 console, Kinect sensor, or accessory.
Packing and shipping your Xbox console or Kinect sensor for service FAQ
Find answers to frequently asked questions about packing and shipping your Xbox One console, Xbox 360 console, or Kinect sensor for service.
Help with your existing Xbox or Kinect service order
Find information about a service order you placed for your Xbox console or Kinect sensor.
Find the Xbox 360 serial number, Kinect sensor serial number, and Xbox 360 console ID
Learn how to find the serial numbers for your Xbox 360 console and Kinect sensor. Also, see where to find your Xbox 360 console ID.
Microsoft Complete for Xbox One
Learn how to extend the warranty of your new Xbox One to three years with Microsoft Complete.

Support resources

Share this page