If you have a firewall or router, you might need to make a configuration change in order for your Xbox 360 console to communicate with Xbox Live. Here's where to find out what ports you need to have open.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Learn how to connect your Xbox 360 console to Xbox Live by using your Windows computer instead of a router.
Find out about what solutions to try if your Xbox console can’t see your wireless network.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Find out about specific models of network routers, gateways, and bridges, and learn about any known issues or other information that will help you select and configure new networking hardware for your Xbox.
Learn how to find your wireless network password so you can connect to Xbox Live using your wireless network.
Learn how to use your Mac to connect your Xbox 360 to Xbox Live.
Find answers to commonly asked questions about denial of service (DoS) attacks and distributed denial of service (DDoS) attacks when you’re using your Xbox 360.