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Warranty and service: FAQ

Getting your Xbox console, Kinect sensor, or accessory serviced FAQ
Find answers to frequently asked questions about requesting service for your Xbox One or Xbox 360 console, Kinect sensor, or accessory.
Xbox warranty and registration FAQ
Find answers to frequently asked questions about Xbox One warranties and registration.
Packing and shipping your Xbox console or Kinect sensor for service FAQ
Find answers to frequently asked questions about packing and shipping your Xbox One console, Xbox 360 console, or Kinect sensor for service.
Original Xbox 360 console FAQ
Learn about the discontinuation of support for the Original Xbox 360 console and how it might affect you.

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