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Xbox 360: I get an error message when I test my Xbox Live connection
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Troubleshoot Xbox 360 connection to Xbox Live
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
I can’t hear my friends online, or I can’t join or host a multiplayer game on Xbox Live
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
How to get a new Xbox 360 update
The Xbox 360 console software is periodically updated with new features. Find tips and suggestions for updating your console’s software via Xbox Live, a game disc, or even a USB flash drive.
Xbox 360 Disc Drive Solution
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.
Troubleshoot problems with an update to your Xbox 360 console
Fix Xbox 360 console software problems and error codes that can occur when trying to update the Xbox 360 console software.
Xbox 360 system update error codes
Getting an error code after updating your Xbox 360 console software? See the troubleshooting steps on this page.
How to clear the cache on Xbox 360
Learn how to clear the system cache on your Xbox 360. This can often resolve issues with your Xbox 360 console.
Xbox 360 No Power Solution
Learn what to do if your Xbox 360 console will not turn on.
How to hook up your Xbox 360 S or Xbox 360 to a TV
A step-by-step walkthrough for the A/V novice explaining how to connect your Xbox 360 console to your television or monitor.
Xbox 360 operating system versions and system updates
Learn about the most current system update for the Xbox 360 operating system, and find out what was updated or added.

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