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Xbox Live

If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you get error 80072741 when use Xbox Live on Xbox 360.
Learn what to do if you see error 80151012 when you try to use your Microsoft account on Xbox Live.
Learn what to do if you see error code 807b01f7 when making an Xbox Live purchase on Xbox 360.
Learn what to do if you see error 80151103 when you try to manage, sign in to, or create a new account on your Xbox 360.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn how to find and connect with your friends on Xbox Live. Find out how to send a friend request, start a party, remove a friend, and more on your Xbox 360 console.

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