If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you see error 80151012 when you try to use your Microsoft account on Xbox Live.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn how to find and connect with your friends on Xbox Live. Find out how to send a friend request, start a party, remove a friend, and more on your Xbox 360 console.
Xbox Live chat lets you communicate with your friends and other gamers through Xbox 360. Learn how to enable chat and what accessories you need.
Learn what to do if you can’t hear someone when using Xbox Live in-game or party chat on Xbox 360.
Learn what to do if you see error 80151103 when you try to manage, sign in to, or create a new account on your Xbox 360.