Windows Phone 7

Zune

Download the Zune software, and learn about system recommendations and privacy information.
Learn how you can use accessibility features when with the Zune Music + Video software
Learn what to do when you have trouble signing in to your Zune account.
Learn how to download and play music with the Zune Music + Video software.
Learn what to do when you can’t accept the Zune Terms of Service while using the Zune Music + Video software.
Learn what to do when you see a "Can’t complete the operation because there is no Internet access" error message when using the Zune software.
Learn how to update media information, such as song titles, album tiles, video titles, and artist names using the Zune Music + Video software.
Learn how to charge and optimize the battery on your Zune player
Learn how to create, play, and sync Zune playlists on the Zune software and on your devices.
Find solutions to the errors that cause your device to not be recognized by the Zune software
Learn what to do when you get the error message, "Zune software doesn't support Windows Service Pack 2"
Learn how to edit the metadata in your Zune music or video collection.
What to do if you get a “Contact Support” error message on your Zune player
Learn about error message, “The file cannot be purchased or downloaded. The file might not be available from Zune Marketplace” when downloading content from the marketplace.
Learn what to do if you get the error message “The item is missing or can’t be played.”
Learn what to do when you see the "Microsoft Zune has stopped working" error message while downloading content from Zune Marketplace.
Forgot your password or are having trouble signing into Zune software? Find solutions here from Microsoft.
Learn what to do if you get the error "The Zune software can't access important data on your Zune" when you sync your Zune player with the Zune Music + Video software.
Learn what to do if you can’t update or install the Zune software on your PC, or you can’t update the Zune player software.
Learn what to do when your Zune or Windows Phone 7 runs out of space.
Learn how to play, add, and delete your Zune collections when using the Zune Video + Music software.
Download product manuals online for your Zune player and player accessories.
Find information about how to make purchases through the Zune Music + Video software.
Learn how to troubleshoot purchases made through the Zune Music + Video software.
Find information and solutions for updating, repairing, syncing your Zune Player.
Learn how to play music and video files on your Zune player.
Read the warranty information for refurbished Zune players
Learn how to download, install, reinstall, or remove the Zune Music + Video software and the Zune player software.
Learn how to report incorrect information that appears in the Xbox Music Store.
Learn how to restore and back up media files that you bought at Zune Music + Video Marketplace when using the Zune software and your devices.
How to install, update, remove and use the Zune software.
Learn how to subscribe to and play podcasts on the Zune Music + Video software.
Learn how to sync your Zune player with your Zune Music + Video software.
Learn how to update the firmware on your Zune player using the Zune Music + Video software.
Learn what to do if you see error messages or have trouble playing DRM-protected music and video in the Zune software.
Learn how to use the controls on your Zune player.
Learn how to use Xbox Music Pass to stream, download, and play music.
Learn how to use Smart DJ to create, play, sync, and customize playlists when using the Zune software.
Learn more about syncing your content wirelessly from your Zune software to a Zune player.
Lists all the Zune Marketplace software and services that are available.
Learn what to do if a button on your Zune player does not respond.
Find solutions for the errors that appear when trying to install the Zune Software on your PC
Learn more about which network ports the Zune software uses.
Find solutions to the sync errors that appear on your Zune or Windows Phone 7
Read the warranty information for Zune players

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