What to do if you see a green or black screen when you start your console, if you get an "E" error code when you turn on or update on your console, or if you'd like to update your console offline.
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Learn what to do if your Xbox One console won't turn on.
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
Learn how to restore your Xbox One console to the factory default settings.
Learn how to manually eject a disc from the Xbox One S or original Xbox One console.
Have performance or stability problems with your Xbox One games? Restarting or power cycling your console will resolve most common issues.
Learn what to do if your Xbox One console turns off unexpectedly.