The diagnostic tool can be used to troubleshoot an Xbox One console that's having issues downloading a system update from Xbox Live.
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Learn what to do if your Xbox One console won't power on.
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Learn what to do if you get an error when trying to perform a system update on your Xbox One console.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Learn how to use the narrator on your Xbox One console so your console can read text, buttons, and other elements aloud.
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Learn how to manually eject a disc from the Xbox One console.
Learn how to restore your Xbox One console to the factory default settings.
If you’ve started a party on your Xbox One, but you’re having problems hearing your friends or being recognized by Kinect, check out these solutions.