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Console

How to use the Offline System Update Diagnostic Tool on Xbox One
The diagnostic tool can be used to troubleshoot an Xbox One console that's having issues downloading a system update from Xbox Live.
How to troubleshoot problems playing a disc on your Xbox One
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Xbox One console won't power on
Learn what to do if your Xbox One console won't power on.
Xbox One backward compatibility FAQ
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
"I am having problems with system updates on my Xbox One"
Learn what to do if you get an error when trying to perform a system update on your Xbox One console.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Use the narrator on the Xbox One console
Learn how to use the narrator on your Xbox One console so your console can read text, buttons, and other elements aloud.
Xbox One operating system versions and system updates
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Manually eject a disc from your Xbox One console
Learn how to manually eject a disc from the Xbox One console.
How to reset your console to factory defaults on Xbox One
Learn how to restore your Xbox One console to the factory default settings.
Troubleshoot audio problems in parties on Xbox One
If you’ve started a party on your Xbox One, but you’re having problems hearing your friends or being recognized by Kinect, check out these solutions.

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