If you're using your Xbox One console and you can't hear your friends online, or you can't join or host an online multiplayer game, find a solution.
Find solutions to try if you’re getting an error message when you run the Xbox One Network Connection Test.
Learn about the network settings on your Xbox One and common network troubleshooting procedures.
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Find out here what ports you need to have open.
Find solutions to try if you’re getting an error message when you run the Xbox One Multiplayer Connection Test.
Find out how to troubleshoot slow game or app downloads on your Xbox One console.
Using your Xbox One offline: Find out what you can do and how to set your console to offline so it doesn't automatically connect to the Internet.
Find out about what solutions to try if your Xbox One is able to connect to Xbox Live, but you’re experiencing slow performance or lag when playing games on Xbox Live.
If you can't connect to Xbox Live with your Xbox One, even though you've been able to connect before, find solutions here.
Find out about what solutions to try if your Xbox One console can’t see your wireless network.
Find out about what solutions to try if you find your Xbox One is being randomly disconnected from Xbox Live.