Find out how to troubleshoot slow game or app downloads on your Xbox One console.
Find solutions to try if you’re getting an error message when you run the Xbox One Multiplayer Connection Test.
Learn about the network settings on your Xbox One and how to optimize your online experience.
Find solutions to try if you can’t hear your friends online, or you can’t join or host an online multiplayer game.
Find solutions to try if you’re getting an error message when you run the Xbox One Network Connection Test.
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Here's where to find out what ports you need to have open.