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Warranty and service

Learn about the warranty for the Xbox One and Kinect sensor.
Learn how to find the console ID and serial number on your Xbox One console. Also, see where to find the serial number on your Kinect sensor.
Learn how to extend the warranty of your new Xbox One to three years with Microsoft Complete.
Read the Terms & Conditions that govern Xbox service.
Read the Microsoft Complete Terms & Conditions for your country or region.

Support resources

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