Xbox 360, Kinect, and Accessories

If you get an E74 error, your console has to be repaired. Online Repair Having your console repaired is easy. You just have to submit an online repair request. Start your online repair request here.

Xbox Error Code Search

To learn what an Xbox 360 error code means, use this error code search tool to find your error and possible solutions

Error code E74 occurs when you’re using an Xbox 360

Learn what to do if you see error code E74 when you’re using an Xbox 360 console.

Xbox 360 error codes

Learn what to do if your TV displays error messages about your Xbox 360 console, disc reading problems, software updates, or your Kinect sensor.

Your Xbox 360 E console restarts or your TV screen goes blank when you change inputs on your TV

Learn how to troubleshoot when your Xbox 360 E console restarts or your TV loses picture when you change inputs to your TV.

Kinect sensor error messages

A comprehensive list of Kinect-related error messages. If you're having problems and your Kinect is giving you an error, this is one-stop shopping for a resolution.

Troubleshoot console software update problems

Fix Xbox 360 console software problems and error codes that can occur when trying to update the Xbox 360 console software.

Error code 396B occurs when you try to download an update to your Xbox 360 console

Learn what to do if you see error code 396B when you try to download an update to your Xbox 360 console

Error 80167611 or 80169E7F when you try to make an Xbox LIVE purchase

Learn what to do if you see error code 80167611 or 80169E7F when you try to make a purchase on Xbox LIVE.

Error code 80154013 occurs when you try to create an Xbox LIVE account

Learn what to do if you see error code 80154013 when you try to create an Xbox LIVE account.

Error code 8015D002 occurs when you try to sign in to Xbox LIVE

Learn what to do if you see error code 8015D002 when you try to sign in to Xbox LIVE.

Error 80154042 occurs when you try to associate your gamertag with a different Microsoft account

Learn what to do if you see error code 80154042 when you try to associate your gamertag with a different Microsoft account.

How to get your Xbox product repaired

Learn how to get your Xbox 360 console, Kinect sensor, or other Xbox product repaired. It’s easy—send us the non-working product, and we’ll repair it. Here’s how it works.

Xbox 360 warranty, registration, and repair: Frequently asked questions

Find the answers to frequently asked questions about Xbox 360 console repair under warranty.

Xbox 360, Kinect, and Accessories : Hardware Errors