Warranty and Service

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Learn how to get you Xbox 360 console or Kinect sensor serviced.
Find information about a service order you placed for your Xbox 360 console or Kinect sensor.
Learn how to find the console ID and serial number of your Xbox 360 console. Also, see where to find the serial number on your Kinect Sensor.
Learn how easy it is to recycle your Xbox 360 console and accessories. Find Microsoft-sponsored recycling opportunities near you or receive a mailing label to send in your products for recycling.
Find out how to pack a non-working Microsoft Xbox 360 console or Kinect sensor for shipment to a Microsoft Service Center from a FedEx store.

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