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Warranty and service

Getting your Xbox console or Kinect sensor serviced
Learn how to get your Xbox One or Xbox 360 console or Kinect sensor serviced.
Help with your existing Xbox or Kinect service order
Find information about a service order you placed for your Xbox console or Kinect sensor.
Xbox warranty and registration FAQ
Find answers to frequently asked questions about Xbox One warranties and registration.
Getting your Xbox console, Kinect sensor, or accessory serviced FAQ
Find answers to frequently asked questions about requesting service for your Xbox One or Xbox 360 console, Kinect sensor, or accessory.
Packing and shipping your Xbox console or Kinect sensor for service FAQ
Find answers to frequently asked questions about packing and shipping your Xbox One console, Xbox 360 console, or Kinect sensor for service.
Find the Xbox 360 serial number, Kinect sensor serial number, and Xbox 360 console ID
Learn how to find the serial numbers for your Xbox 360 console and Kinect sensor. Also, see where to find your Xbox 360 console ID.
Original Xbox 360 console FAQ
Learn about the discontinuation of support for the Original Xbox 360 console and how it might affect you.
Xbox 360 warranties
Do you need to see the warranty for your Xbox 360 or Kinect sensor? We've got them all right here in one convenient place.
Product Warranty and Software License: Xbox 360 S Console
View the Xbox 360 S console warranty and software license.
Product Warranty and Software License: Xbox 360 E Console
View the Xbox 360 E warranty and software license.
Product Warranty and Software License: Xbox 360 E Console and Kinect Sensor Bundle
View the Xbox 360 E console and Kinect sensor bundle warranty and software license

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