Learn how to troubleshoot error codes and status codes related to downloading Xbox LIVE content to your Xbox 360 console.
Can’t play previously downloaded Xbox LIVE content? Learn how to transfer Xbox licenses and how to resolve problems related to playing Xbox content.
A list of common questions about sign-up, management, and usage of the Xbox LIVE Family Pack subscription.
Find out about Digital Rights Management (DRM) technology, the types of content that are protected by DRM, how to obtain content licenses, and how you can take content that you’ve purchased on one Xbox 360 console and use it on another Xbox 360 console.
Learn how to buy and download content from Xbox LIVE.
Learn how to watch video content from Xbox Video on your Xbox, computer, or Windows Phone 7.
Find out how to wear or use an item you have purchased and what to do if you can’t see or use an avatar item.
You can stream music and music videos from the Zune Music Marketplace to your Xbox 360 console. See how to access millions of complete songs and thousands of music videos directly from your console.
If you have questions about a promotional item offered as a bonus for signing up for Xbox LIVE, here's the place to find answers.
If you have an Xbox LIVE app (such as Zune or Netflix) that won't launch properly, you may need to delete it and re-download it. Here's how to do that.
Join Xbox LIVE Rewards to earn Microsoft Points for things you already do, such as purchasing from Xbox LIVE Marketplace, taking a survey, or watching Netflix.
Learn what to do if your credit card fails when you try to purchase an item or add the credit card to your Xbox LIVE account. Also learn how to troubleshoot other common credit card problems.
Learn how to redownload previously purchased content for use on a new or refurbished console.
Need to find out how to buy or rent Xbox LIVE content? Learn how to download new games, add-ons for your favorite games, avatar accessories, music, and more from Xbox LIVE.
Need to find out what Xbox LIVE content you’ve downloaded? Learn how to view a list of the items that you’ve downloaded from Xbox LIVE.
Need to redownload content that you downloaded previously? Learn redownload itme that you’ve already downloaded from Xbox LIVE.
Learn what to do if you see error message "This item is not available from your current location" when you when you try to purchase or download content.
Learn what to do if you see error message "Disc is unreadable" when you when you try to play a downloaded game.
Can’t play previously downloaded Xbox LIVE content? Learn how to transfer Xbox licenses and how to resolve problems related to playing Xbox content.
Need to see what items are in your download queue? Learn how to see the status of the items you’re downloading from Xbox LIVE.
Find out what to do if you get the error "A purchase error occurred" when you try to purchase Xbox LIVE content through your console.