Top Issues

Find out about what solutions to try if you’re getting an error message when run the Xbox One Multiplayer Connection Test.
Find out what you have to do when you can’t change your privacy settings.
Find out how the Xbox One differs from the Xbox 360 and original Xbox and learn which features are compatible.
Learn what to do if you’re having trouble loading a disc on your Xbox One console.
Learn about the network settings on your Xbox One and how to optimize your online experience.

Support Resources