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Step 1: What type of issue are you having?

These articles may help resolve your issue

    Step 2: Choose a contact method

    Community Support

    Microsoft Support

    Chat with an Ambassador

    Connect to other Xbox customers like you who know their stuff and want to help.

     

    Chat with Microsoft Support

    Connect directly with an Xbox support agent to solve your issue quickly.

     

    Request a call from Support

    Request a call from an Xbox support agent.

     
    Wait time: less than 1 minute

    Callback opening hours:

    • 9 am to 1 am Eastern Time
    • 6 am to 10 pm Pacific Time

    Xbox Support Forums

    Get help from the Xbox Community Ambassadors and millions of other Xbox users just like you.

     

    Email Support

    Get help from Xbox support agents via email.

     

    Official Twitter Support

    Tweet the Elite Tweet Fleet @XboxSupport, @ZuneSupport, or @WinPhoneSupport.