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Complete the form below to contact us.

Step 1: What type of issue are you having?

Step 2: Choose a contact method

Community Support

Microsoft Support

Chat with an Ambassador

Connect to other Xbox customers like you who know their stuff and want to help.

 

Chat with Microsoft Support

Connect directly with an Xbox support agent to solve your issue quickly.

 

Request a call from Support

Request a call from an Xbox support agent.

 
Wait time: less than 1 minute

Chat opening hours:

  • 9 am to 1 am Eastern Time
  • 6 am to 10 pm Pacific Time

Callback opening hours:

  • 9 am to 1 am Eastern Time
  • 6 am to 10 pm Pacific Time

Xbox Support Forums

Get help from the Xbox Community Ambassadors and millions of other Xbox users just like you.

 

Email Support

Get help from Xbox support agents via email.

 

Official Twitter Support

Tweet the Elite Tweet Fleet @XboxSupport, @ZuneSupport, or @WinPhoneSupport.